My CCTV Expert Privacy Policy

Last Updated: June 7th, 2015

My CCTV Expert services a proprietorship firm “My CCTV Expert" is in the business of providing online solutions. ("website") is an online service marketplace to connect customers who come to hire local businesses for services they seek.
This privacy Policy is published by My CCTV Expert by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that requires "intermediaries" to publish the rules and regulations, privacy policy and terms for access or usage of the website and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

  1. Your Consent
    1. By accessing ("our Website") and using it on a continued basis, you expressly consent and confirm to My CCTV Expert collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.
  2. Commitment
    1. My CCTV Expert intends to protect the privacy of its users (whether or not registered with My CCTV Expert on its website being and the privacy of their data provided to My CCTV Expert from time to time. The privacy of our Website users, whether you are our former or existing registered user or merely a visitor to our Website, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information. For the purpose of providing you with quality services, our Website collects preliminary personal information that allows us to identify you as a user and know more about your requirements. Some of our services may direct you to web domains of third parties. Information (if any) provided by you on such web domains may be dealt by them in the manner provided by the privacy statements of such third party web domains. This Privacy Policy only deals with your information shared with us (either as a registered user or a mere visitor) and we shall in no manner be liable/bound for protection of information (if any), which may be shared by you on such third party web domains. We encourage you to very carefully review the privacy policy of any third-party website you visit before using it and to be very cautious before you disclose your personal information on such websites.
  3. What type of information does My CCTV Expert collect from you?
    1. My CCTV Expert collects personal information from a variety of sources, including from members of the public, advertisers, mailing lists, contractors and business partners.
      In general, the personal information My CCTV Expert collects includes (but is not limited to) name, address, contact details, business details, services being offered, charges related to the service you provide, qualifications & your portfolio.
      My CCTV Expert stores the personal information you enter on the website. My CCTV Expert obtains most personal information through the website registration and update profile process. You may, however, provide information through a variety of different means (for example if you contact My CCTV Expert via email, respond to a survey published on the website or third party survey used by My CCTV Expert, or answering questions asked by staff or agents of My CCTV Expert over the phone).
      For to recognize you as a registered member, you must login with your email and password. At the time of login, you will have an option to instruct the website to remember you, so when you come back the next time to use the website, you do not have to remember your email and password to login. Your email and password are never shared by with anybody within or outside of “My CCTV Expert” domain.
      The website uses cookies which contain information by which My CCTV Expert can identify your computer (or other devices you use to access the website) to our servers and the servers of third parties contracted by My CCTV Expert including, but not limited to, third parties providing analytical and advertising services. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. My CCTV Expert may use information contained in cookies to make assumptions about the user of the device and to provide users of that device with focused advertising that My CCTV Expert believes may be of interest, based on that information. You can disable cookies through your Internet browser.
      My CCTV Expert endeavors to collect personal information about an individual only from that individual. In some circumstances My CCTV Expert may obtain personal information from a third party. If you provide personal information about another person to My CCTV Expert, My CCTV Expert requires that you inform that person you have done so and provide them a copy of this Personal Information & Privacy policy.
  4. Non-Personal Information
    1. My CCTV Expert also collects certain other information from you on your visit to our Website such as your information about your operating system, browser type, the URL of the previous web site you visited, your Internet service provider and your IP Address (“Non-personal Information”).
      This information cannot be easily used to personally identify you. We use Non-personal information for the purposes including but not limited to troubleshoot connection problems, administer the Website, analyze trends, gather demographic information, to ascertain how our visitors use our website, including information relating to the frequency of visits to our web site, average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, co-operating with law enforcement activities, etc. This information is used to improve the site content and performance. You also agree that My CCTV Expert may gather usage statistics and usage data from your use of our Website to evaluate your use of our products/services, to improve our products/services, Website content and to ensure that you are complying with the terms of the applicable agreements between you and My CCTV Expert.
      The statistics and data collected may or may not be aggregated. These statistics contain no information that can distinctly identify you. We may in future also share this information with third party service providers or third party advertisers to measure the overall effectiveness of our online advertising, content, programming and for other bonafide purpose as we may desire. By usage of our Website you expressly permit My CCTV Expert to access such information for one or more purposes deemed fit by My CCTV Expert.
  5. Cookies
    1. Similar to other commercial web sites, our Website utilizes standard technology called "Cookies" and Web server logs to collect information about how our Website is used. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies are only read by the server that places them, and are unable to inter alia run programs on your computer, plant viruses or harvest your personal information. Cookies allow Web servers to recognize your computer each time you return to our Website including the date and time of visits, the pages viewed, time spent at our Website, and the Websites visited just before and just after our Website, verify your registration or password information (in case of registered users) during a particular session so that you do not have to input your password multiple times as you navigate the site and suggest products or services that may interest you. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
      Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. My CCTV Expert understands and supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking My CCTV Expert cookies may disable certain features on our Website and may make it impossible for you to use certain services available on our Website.
  6. Session Data
    1. We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, type of browser software being used by you and the activities conducted by you on our Website.
      An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze things such as the items visitors are likely to click on most, the manner in which visitors click preferences on our Website, number of visitors surfing to various pages on the site, time spent by the visitors on our Website and frequency of their visit. It also helps us diagnose problems with our servers and lets us administer our systems better. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.
  7. Other
    1. We may from time to time add or enhance products/services available on our Website. To the extent these products/services are provided to and used by you, we will use the information you provide in this regard to facilitate the products/service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store and publish such information to assist us in making the site better and easier to use.
  8. Promotional Initiatives
    1. My CCTV Expert ‘s presence on social networking websites including but not limited to LinkedIn, Facebook, Twitter, Youtube, Google Plus, etc. is only a promotional initiative to invite registrations and participation of prospective customers located in different parts of the country. The domain links contained therein may either direct you to our Website or request your participation by way of feedback, suggestions. My CCTV Expert in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to My CCTV Expert.
  9. How does My CCTV Expert protect my Personal Information?
    1. My CCTV Expert is committed to protecting the privacy and the confidentiality of your personal information. Whenever My CCTV Expert obtains personal information from you, our Website uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Save as otherwise provided herein, access to your personal information is limited to My CCTV Expert’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. My CCTV Expert uses its best Endeavour’s to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, My CCTV Expert assumes no liability whatsoever for any disclosure of personal information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control of My CCTV Expert.
  10. Does My CCTV Expert secure the content posted by its users?
    1. The content that you store, post, or transmit on or through our Website, such as forum postings, your profile page, the images you upload to our Website, may be accessed by other users (registered or unregistered), including people that you do not know. The purpose of making such content public is to enhance your overall experience and to provide you a platform where users meet and interact on a one to one basis. However, the content/images that you post/share on our Website may be prone to mis-use by a party not known to you. My CCTV Expert in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such content, by any third party or any party not known to My CCTV Expert. We suggest that you exercise care and caution in communicating with other users and only disclose your information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
  11. How does My CCTV Expert use the information that it collects?
    1. Your information may be used by us and/or authorized third parties/service partners to support your interaction with us and to provide you our Services and products that we offer. By submitting your personal information to My CCTV Expert, you expressly acknowledge and consent to My CCTV Expert to use such information and to process the same in a manner deemed fit by My CCTV Expert. This may involve conducting data analysis, research based on reviews about deals, transfer of your information to third party experts for the purpose of outsourcing services offered to you by My CCTV Expert, etc.
  12. What security precautions are in place to protect against the loss, misuse or alteration of your information?
    1. My CCTV Expert makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures and mechanisms complaint with the applicable laws to protect against unauthorized access to and unlawful interception of your personal information. However, no Internet site can fully eliminate security risks.
      We reserve the right to disclose the information collected from you without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a bonafide belief that (i) such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on us or (ii) to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required (iii) protect and defend the rights or property of the website owners of My CCTV Expert, or the users of My CCTV Expert, (iv) person(s) or company(ies) who provide certain support services to us, and (v) person(s) or company(ies) who share certain responsibilities/obligations of My CCTV Expert.
  13. How does My CCTV Expert address children's privacy?
    1. My CCTV Expert requires that the visitor must be at least 18 years old to have our permission to use this site. If you are below 18 years of age, you are strictly prohibited from registering on our Website or doing any act which leads us to believe that you are 18 years of age or above. If you are the parent or guardian of a child under 18 years of age and believe that they have disclosed personal information to us, please contact us at so that we may take immediate steps to delete the child's information.
  14. I have more questions about privacy policy?
    1. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at
  15. Will My CCTV Expert change privacy policy in the future?
    1. This policy provides a general statement of the ways in which My CCTV Expert aims to protect your personal information.
      The terms and conditions of this policy may be changed from time to time, without your consent (express or implied) to reflect changes in our practices concerning the collection and use of your personal information. The revised policy will be effective immediately upon posting to our web site unless otherwise mentioned. This version of the policy is effective from Sep 7th, 2018. You shall be bound by the revised Privacy Policy and it is your sole responsibility to check the same from time to time. You acknowledge that no knowledge of the revised Privacy Policy shall be a defense in any proceedings with regard to the Privacy Policy.
  16. I have a complaint/concern?
    1. In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance Officer who can be contacted with respect to any complaints or concerns including those pertaining to breach of My CCTV Expert’s/ My CCTV Expert’s Terms of Use, Privacy Policy and other polices or questions are published as under: Grievance Email address: